Mishtel Services Private Limited

  Your business sends hundreds of messages every week. Offers. Reminders. Updates. But most of them are never opened. They sit in an SMS inbox between OTPs and bank alerts — and your customer scrolls right past them without a second thought. This is not a small problem. Every ignored message is a missed sale, a missed reminder, a missed chance to stay in your customer's mind. And in India — where people spend an average of four hours a day on their phones — the issue is not that customers are not looking at their screens. The issue is that they are not looking at plain SMS. They are on WhatsApp . And if your business is not reaching them there, someone else's already is. 500M+ WhatsApp users active in India every month 98% WhatsApp message open rate vs 30% for SMS 40% higher response rate on WhatsApp vs plain text Why plain SMS is no longer enough on its own SMS is not dead. It is still fast, universal, and works on every phone without an internet connection. But it has one pr...